Privacy policy

These privacy guidelines have been prepared to better serve those concerned about how their "personally identifiable information" is used online. PII, as described in the United States privacy law and information security, is information that can be used on its own or together with other information to identify, contact, or locate a single person, or to identify a person in context.

Under the European Union's General Data Protection Regulation (GDPR), all companies and organizations must have a legal basis for all processing and storage of personal data. Without a legal basis, the processing or storage of personal data is considered "prima facie illegal."

According to Article 4 of the GDPR, personal data is defined as:

"Personal data" means information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more factors determined to be physical, physiological, genetic, mental, economic, cultural and social identity natural person;

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information in accordance with the plans.

What personal information do we collect from people who visit our blog, website or app?

We do not collect information from visitors to our website, other than details to help you use the website, or to access services/goods.

When do we collect information?

We collect information from you when you register on our website, place an order, subscribe to a newsletter, respond to surveys, fill out a form, use Live Chat, open a Support ticket, comment on a post, enter other types of information on the website our or give us feedback on products or services.

How do we use your information?

We may use the information we collect from you when you register to make a purchase, sign up for our newsletter, respond to surveys or marketing, browse the Site, or use certain other features in the following ways:

To process orders.
Administer a contest, promotion, survey or other website features.
To quickly process your transactions.
Sending periodic emails regarding your order or other products and services.
Follow up with them by correspondence (live chat, email or phone requests)

How do we protect your information?

We do not use security scanning and/or scanning PCI standards.
An external PCI-compliant payment gateway handles all credit cards.
We use regular Malware scanning.
We use an SSL certificate.
We do not ask for credit card numbers, or;
otherwise collects personal private information than what users themselves are willing to send.

Do we use 'cookies'?

Yes. Cookies are small files that a website or service transfers to your computer's hard drive via your browser (if you allow it), which enable the website or service's systems to recognize your browser and to "remember" information. For example, we use cookies to help us "remember" and process the items in the shopping cart. They are also used to help us understand your preferences based on past or current activity, which enables us to provide you with better services. We also use cookies to help us compile aggregate data about traffic and site interaction so we can offer better site experiences in the future.

We use cookies to:

To remember and process the items in the shopping basket.

You can choose to have your computer notify you every time a cookie is sent, or you can choose to disable all cookies. You do this in the browser settings. Since browsers are slightly different, refer to your browser's Help menu to learn the correct way to change the cookies.

If users disable cookies in their browser:

If you disable cookies, some of the features that make the website experience faster and easier may not work correctly.

Third Party Disclosure

We will not sell or otherwise transfer any of your personally identifiable information to a third party.

Third party links

We will not usually include or offer third party products or services on our websites, unless we represent the third party in the region(s).

Facebook Pixel

We use a Facebook pixel to measure the results of advertising on Facebook and to measure ad conversions or to advertise to users who are also on Facebook. Read this page: https://www.facebook.com/business/gdpr if you want more information on this topic.

Google

We have implemented the following:

We, together with third-party providers such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to register;

Non-personal statistics

California Online Privacy Protection Act

Se our English "Privacy Policy" for information on this topic.

How does our website handle "Do Not Track signals"?

We respect "Do Not Track signals" and "Do Not Track, plant cookies", or the use of advertising when a "Do Not Track (DNT)" function is installed in the browser.

Whether we allow third-party behavioral tracking?

We do not allow behavioral tracking, other than what was already described above (Facebook pixels).

COPPA (Children Online Privacy Protection Act)

Se our English "Privacy Policy" for information on this topic.

We do not market specifically to anyone under the age of 18.

Fair information practices

Fair information practices are the principles that form the backbone of the privacy law in the United States which has played an important role in the development of data protection worldwide. The fair information principles and how they should be implemented are essential to comply with various privacy laws that protect personal information, including the new regulations from the EU, GDPR.

In order to be in line with fair information practices, we will take the following responsibility, if a breach occurs:

We will notify you by email

Within 1 working day

We will notify users via the website

Within 1 working day

We also accept the individual redress principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to comply with the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals can resort to the courts or public bodies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, creates requirements for commercial messages, gives recipients the right to have email sent to them stopped. Violation of the regulations entails penalties.

We register your email address in order to:

Sending information, answering questions, and/or other requests or questions
Process orders and send information and updates regarding orders.
Send you additional information about your product.

In order to comply with CANSPAM, we agree to the following:

Do not use false or misleading subjects/headings or email addresses.
Identify the message as an advertisement in a reasonable way.
Provide a physical address for our business or headquarters.
Monitor third-party marketing services if used.
Respect opt-out requests promptly.
Help users unsubscribe using an unsubscribe link at the bottom of each email.

If at any time you wish to unsubscribe from receiving further emails, you may;

Follow the instructions at the bottom of all emails, and;
we will immediately remove you from ALL correspondence.

Contact us

If there are any questions about this privacy policy, you can contact us using the information below.

sorze4 AS

Fridheimveien 1
7041 TRONDHEIM
NORWAY

info@sorze4.com

(+47) 72 55 66 00

Last changed 27.12.2020